Order processor

For this position you will work at the European headquarters in Amersfoort. The company is an industry leader when it comes to video and audio systems. The position of Order Processor is a Sales position that is responsible for all domestic and international orders for the whole EMEA region

• Order entry and order management
• Follow-up on order related issues via phone, e-mail, hard copy orders for customers and all departments in the European office
• Inform Customer and Sales department regarding ship dates, planning and product issues
• Maintain the daily upcoming shipment report to check the stock levels and process orders
• Deal with all kind of stock issues: “stop ships”, deviations, engraving orders, ER’s, re-schedules of new products, discontinued products and informing the Customer and Sales department
• Provide excellent Customer Service and handling customer requests
• Issue and follow-up on quotations
• Upkeep of administration within Sales Operations department

• Extensive training programs
• 13th month salary
• 8% holiday allowance
• Health insurance contribution
• A fulltime job in an international work environment

• You have 2 to 3 years of experience in Customer Service and preferably some experience in Sales 
• Able to respond to customer inquiries by researching status of orders for repair, return or servicing
• Excellent English communication skills (written and verbal)
• Strong attention to details, highly organized and computer literate
• Able to work well in a fast-paced professional office environment
• Knowledge of UK communication skills and business culture

Wil je meer weten voordat je solliciteert? Neem dan direct contact op met onze vestiging van Active in Nijkerk via 0332464648 of nijkerk@active.nl.