Customer Relations Coordinator

For an international organization in Hoevelaken we are looking for a reliable Customer Relations professional for 5 days a week. This medical organization, headquartered in Hong Kong, is working hard on cardiological innovative developments.

• Key contact and support for customers worldwide
• Maintain history and traceability files
• Coordinate new customer approval process
• Maintain and control prices
• Manage and maintain distributor contracts and consignment contracts
• Single point of contact for incoming complaint reports
• Support the international sales team and sales center with up to date customer information, data, analysis and reports
• Order entry (70% of your time)
• Returned product handling
• Consignment- and car stock management
• Liaise with all necessary departments regarding ongoing business
• During absence of your colleague, looking after her/his accounts

• A diverse, independent job in a highly motivated team
• Salary between € 2500 - € 2800 a month, depending on experience
• 27 vacation days
• Travel cost reimbursement
• Temporary contract with the prospect of a permanent one
• Ample opportunities for personal development and career advancement

• Mbo / Hbo diploma (vocational college and/or bachelor's)
• Experience in a similar function in an (medical) international environment is highly desirable
• Experience with Microsoft office and ERP system
• Team player with good communication skills in Dutch and English (verbal and written)
• Knowledge of other languages such as French or German is a plus, as is an affinity with languages in general
• Effective time manager, proactive team player (and solo if needed) and analytically inclined
• Integer and familiar with a customer and quality driven business
• Residing in the Netherlands

Would you like to know more before you apply? Get in touch with our branch of Active in Nijkerk via +31332464648 or by mailing to nijkerk@active.nl. It is advised to send a resume in English.